Welcome to Original Tulsi Mala store!!
Last Updated: September 6, 2026
Welcome to Tulsi Mala Store. These Terms & Conditions govern your access to and use of our website, tulsimala.com, and your purchase of products through our online store.
By accessing, browsing, or placing an order through our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or place an order.
In these Terms & Conditions, the words “we,” “us,” “our,” and “Tulsi Mala Store” refer to the business operating this website. The words “you,” “your,” and “customer” refer to the person accessing the website or placing an order.
You agree to use this website only for lawful purposes and in a manner that does not violate any applicable laws, regulations, or the rights of others.
We reserve the right to restrict or terminate access to the website, without prior notice, where we reasonably believe that the website is being misused or these Terms & Conditions are being violated.
All products displayed on our website are subject to availability.
Although we make reasonable efforts to maintain accurate stock information, there may be occasions when a product becomes unavailable after an order has been placed.
If an ordered product is unavailable, we will contact you using the contact information provided with your order. Depending on the circumstances, you may be offered an alternative product or a refund for the unavailable item.
We reserve the right to cancel an order where a product is unavailable or cannot be supplied.
We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and other information displayed on the website are accurate and up to date.
However, minor variations may occur between the product displayed on the website and the product received, particularly in relation to colour, appearance, texture, finish, size, or other visual characteristics.
Product images are provided for representation purposes, and actual products may vary slightly due to photography, lighting, screen settings, manufacturing variations, or the natural characteristics of certain materials.
Some product images on this website may be created or edited using AI (artificial intelligence) tools for illustrative or promotional purposes. These images are meant to give a general idea of the product's style and are not always an exact photograph of the physical item. Where this applies, the actual product you receive may differ from the AI-generated image in appearance, design detail, or background. If you would like to see real photographs of a product before ordering, please contact us.
All product prices displayed on the website are subject to change without prior notice.
The applicable price for an order is the price displayed on the website at the time the order is placed, unless otherwise stated.
Additional shipping charges, taxes, customs duties, or other applicable charges may apply depending on the destination and order.
We reserve the right to correct pricing errors, including typographical or technical errors. If an order has been placed at an incorrect price due to such an error, we may contact you before processing the order and provide the option to proceed at the correct price or cancel the order.
When you place an order through our website, you are making a request to purchase the selected products.
An order is subject to product availability, successful payment where applicable, verification of the order details, and acceptance by us.
We reserve the right to refuse, cancel, or limit an order where necessary, including in cases involving:
Product unavailability
Incorrect or incomplete customer information
Pricing or listing errors
Suspected fraudulent or unauthorized transactions
Duplicate or unusually large orders
Delivery restrictions
Violation of these Terms & Conditions
If we cancel an order for which payment has already been received, the applicable amount will be refunded through the appropriate payment method.
We accept payment through the payment methods made available on our website at the time of purchase.
Depending on availability, payment options may include online payment methods such as credit/debit cards, UPI, Google Pay, PhonePe, and Cash on Delivery.
Payment must be completed according to the payment option selected during checkout.
We reserve the right to verify payment and order information before processing an order.
After successfully placing an order, you may receive an order confirmation through the contact details provided by you.
An order confirmation does not necessarily constitute final acceptance of the order. We reserve the right to review and cancel an order in accordance with these Terms & Conditions.
Please ensure that your name, phone number, email address, and delivery address are accurate before completing your purchase.
Orders will be shipped to the delivery address provided by the customer during checkout.
Delivery timelines displayed on our website are estimates and may vary depending on the destination, shipping service, weather conditions, holidays, transportation issues, or other circumstances beyond our reasonable control.
We will make reasonable efforts to dispatch and deliver orders within the stated timeframe. If there is a significant delay or issue affecting your order, we may contact you using the phone number or email address provided with your order.
Once an order has been delivered to the address provided by the customer, responsibility for the package may pass to the customer or recipient, subject to our applicable Shipping and Return/Refund Policies.
Customers are responsible for providing accurate and complete delivery information.
We are not responsible for delays, failed deliveries, or additional charges resulting from incorrect, incomplete, or outdated information provided by the customer.
If an order is returned to us because of an incorrect address, recipient unavailability, refusal to accept delivery, or other circumstances attributable to the customer, additional shipping or re-delivery charges may apply where applicable.
Customers placing international orders are responsible for complying with the laws and regulations applicable in their country or region.
International orders may be subject to customs duties, import taxes, handling fees, or other charges imposed by the destination country.
Any such charges are generally the responsibility of the customer unless otherwise stated by us.
We are not responsible for delays, seizure, refusal of entry, or other issues arising from customs regulations or import restrictions in the destination country.
Customers are responsible for determining whether the products they wish to purchase can legally be imported into their country.
Returns, refunds, and exchanges are governed by our Refund & Returns Policy.
Customers are advised to review that policy before placing an order.
Where a return, refund, or exchange is approved, it will be processed in accordance with the conditions and procedures specified in the applicable policy.
To the extent permitted by applicable law, Tulsi Mala Store shall not be responsible for losses, delays, or damages arising from circumstances beyond our reasonable control, including but not limited to:
Shipping or courier delays
Natural disasters
Government restrictions
Customs delays or restrictions
Technical failures
Network or payment gateway interruptions
Incorrect information supplied by the customer
Events beyond our reasonable control
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
All content available on this website, including but not limited to text, product descriptions, photographs, graphics, logos, designs, page layouts, icons, videos, and other materials, is owned by or licensed to Tulsi Mala Store unless otherwise stated.
This content is protected by applicable copyright, trademark, and other intellectual property laws.
You may access and use the website for personal and lawful shopping purposes only.
You may not, without our prior written permission:
Copy or reproduce website content
Republish or redistribute our content
Use our photographs or product images for commercial purposes
Modify or create derivative works from our content
Use our branding or logos
Scrape, reproduce, or commercially exploit website content
Unauthorized use of our website content may result in appropriate action under applicable law.
Your use of our website and the information you provide to us are also governed by our Privacy Policy.
By using the website, you acknowledge that you have reviewed our Privacy Policy and understand how your information may be collected, used, and processed as described in that policy.
We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice.
Any changes will become effective when the updated Terms & Conditions are published on this website.
We encourage customers to review this page periodically to remain informed about the terms applicable to their use of our website and purchases.
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any dispute arising from or relating to the use of this website or the purchase of products shall be subject to the jurisdiction of the appropriate courts in India, subject to applicable law.
If you have any questions regarding these Terms & Conditions, please contact us:
Tulsi Mala Store
Loi Bazar, Near Shahji Temple
Vrindavan, Uttar Pradesh – 281121, India
Phone: +91-9259177513
Email: contact@tulsimala.com
Website: tulsimala.com